Welcome to TCP! When I print UGC labels, I just use Windows Photo Viewer (not sure what version of Windows you're running - I use Win7 64). Open the photo in Photo Viewer, select 'Print', when the dialog box comes up I un-tick 'Fit picture to frame' and hit print and it comes out just perfect. I'm using an Epson Photo R200 colour printer with standard 8.5x11 paper (glossy photo paper but that's irrelevant to this issue).