Author Topic: Printer Locking Up During Print  (Read 371 times)

May 19, 2011, 04:01:04 PM
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Brandonh1091

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I bought an HP Photosmart CG309 close to a year ago, and just recently it's been locking up in the middle of prints. It only seems to do this when I'm printing covers.

It's almost like clockwork. The first cover prints just fine but as soon as the following one gets about halfway, the print job just...stops. After a few minutes my desktop finally tells me the "document failed to print", and I end up having to cancel the print job. After that, it'll print the next one just fine, but the next one will do the same thing. I tried both uninstalling/reinstalling the printer and restoring the printer to factory default, and setting it up again, and neither did the trick. It also randomly printed out 10 pages or so after canceling a frozen document. Most of them had random characters along the top of the paper, and the rest were blank. Not sure if that's related or not

Also, I don't know if it would make a difference or not, but I'm printing using the "best" quality choice on the HP menu.

I'd really appreciate some help if anyone has any ideas. All that wasted ink is driving me crazy, haha.

May 19, 2011, 04:22:01 PM
Reply #1

Arseen

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I bought an HP Photosmart CG309 close to a year ago, and just recently it's been locking up in the middle of prints. It only seems to do this when I'm printing covers.

It's almost like clockwork. The first cover prints just fine but as soon as the following one gets about halfway, the print job just...stops. After a few minutes my desktop finally tells me the "document failed to print", and I end up having to cancel the print job. After that, it'll print the next one just fine, but the next one will do the same thing. I tried both uninstalling/reinstalling the printer and restoring the printer to factory default, and setting it up again, and neither did the trick. It also randomly printed out 10 pages or so after canceling a frozen document. Most of them had random characters along the top of the paper, and the rest were blank. Not sure if that's related or not

Also, I don't know if it would make a difference or not, but I'm printing using the "best" quality choice on the HP menu.

I'd really appreciate some help if anyone has any ideas. All that wasted ink is driving me crazy, haha.

Well don't try to print money. ;D

I'd suggest that you reboot (turn off then back on) the printer after each print.
There might be something wrong with printer not clearing it's cache correctly.

May 19, 2011, 04:58:33 PM
Reply #2

Brandonh1091

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Haha, I'll try and keep that in mind.  :D

Thanks for the response. Tried that, and it worked for awhile, but now it's doing the same thing again.

The HP Solution Center is displaying: "Job Failed to Print Due to an Error in the Printing System".


May 19, 2011, 05:10:14 PM
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Arseen

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Haha, I'll try and keep that in mind.  :D

Thanks for the response. Tried that, and it worked for awhile, but now it's doing the same thing again.

The HP Solution Center is displaying: "Job Failed to Print Due to an Error in the Printing System".

It might be that HP has decided that you have used that printer long enough and it's time to buy new one.
Or the use by date of the inks is running out. (not sure does HP inks have that monitoring chip that least Canon ink carts have)

May 19, 2011, 05:27:04 PM
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Arseen

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It seems that HP printers give trouble for atleast two or three users running on newer than XP windows.

NOT GOOD.  :(

Here is link to the other:
http://www.thecoverproject.net/forums/index.php?topic=5820
Maybe you can help each other.

May 19, 2011, 07:09:06 PM
Reply #5

Brandonh1091

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Well it seems to work just fine as long as its connected via USB directly to my desktop. Hopefully it was just the connection and not the printer itself. Kind of sucks since that defeats the purpose of even having a wireless printer.

May 19, 2011, 10:39:47 PM
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Arseen

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Well it seems to work just fine as long as its connected via USB directly to my desktop. Hopefully it was just the connection and not the printer itself. Kind of sucks since that defeats the purpose of even having a wireless printer.

Sounds like either driver problem or that the wireless card is broken.