O im not blaming him, I wouldn't even bother reaching out to him, these come packaged from China, I'm no stranger to shipping things across the world, I'm just saying that based on the cheap nature of things coming over that it's gone well so far, I've never had more then 2 broken cases in any of my orders, and I've never bothered to reach out about it, I know others have and have gotten cases, but it's not worth it for so few. He's a little guy trying to run a small business from his house, no need to step on anyone's toes over a few cases, the product is good enough that I can deal with it, plus I'm sure I'll make a double out of them some day so I hold on to them.
If anything it's a testament to the case design, as this box was blown all to hell and to have only one broken so far, pretty good by my terms.
Now when I bought UGC's, Every order of 100 on those would come with multiple bad cases, I think I had 7 in my last batch, and 6 of those were not because of shipping, they were cracked on the inside of the bundle or the plastic was ripped or something, but even for those I didn't fuss, I kept em for other projects and now I'm phasing them out of my whole collection, everything is going SF cases or OEM cases (DS cases that are the same as SF) or DVD cases, color coded of course. UGC was horrible for that tho, of the 200 I got I'd say 15 or so, maybe more, were F'd up. Good thing they are all going away over the next year