General Category > General Discussion
New low for GameStop.
Krombacher:
We have another store here in town that I like to browse but about a year ago they changed the store layout and started opening NEW games and putting the case on the shelf. I bought my wife and myself Final Fantasy 14 RR and Heavensward to play while she works in another state. Well the clerk was taking the discs out of papersleeves and then UNFOLDING, I repeat UNFOLDING!!!! the paperwork that goes inside and putting back in the case. At this point I had to say something and told him that them opening NEW games is the worst business practice ever. He said that he agrees but he can't do anything about it. Then he puts a crap bag around it and I told him not to seal the bags and he said that he had to, he is the manager...
Then fast forward to a few weeks and my wife picked up J-Stars Vs from there NEW and the case was broken. She was pretty upset that the case was broken and for some reason didn't want me to go exchange the case for a new one.
I really hate this new structure that companies are adopting. I tell myself I won't buy this way and would rather walk away. But with Realm Reborn she was leaving in a day so I didn't have time and no other stores had the game in the area.
TDIRunner:
--- Quote from: Krombacher on August 13, 2015, 09:46:09 AM ---We have another store here in town that I like to browse but about a year ago they changed the store layout and started opening NEW games and putting the case on the shelf. I bought my wife and myself Final Fantasy 14 RR and Heavensward to play while she works in another state. Well the clerk was taking the discs out of papersleeves and then UNFOLDING, I repeat UNFOLDING!!!! the paperwork that goes inside and putting back in the case. At this point I had to say something and told him that them opening NEW games is the worst business practice ever. He said that he agrees but he can't do anything about it. Then he puts a crap bag around it and I told him not to seal the bags and he said that he had to, he is the manager...
Then fast forward to a few weeks and my wife picked up J-Stars Vs from there NEW and the case was broken. She was pretty upset that the case was broken and for some reason didn't want me to go exchange the case for a new one.
I really hate this new structure that companies are adopting. I tell myself I won't buy this way and would rather walk away. But with Realm Reborn she was leaving in a day so I didn't have time and no other stores had the game in the area.
--- End quote ---
To a point, I understand why this do this. If they put a case out on the shelf, it's less likely to be stolen if there is no disc inside. However, they should only do this for ONE copy of the game, and keep the rest of the unopened games behind the counter. That way if you want to buy it, they can give you an unopend game. Once they are down to their last game, they can sell you the opened copy, but, in my opinion, they should offer some type of discount (even 5%) to compensate for the fact that the item is opened. If my opinion, anything that is opened is no longer new. You can advertise it as "unused," but not "new."
KMSoulja:
Even though unused to them still includes employees renting the game before hand... sad but true
Krombacher:
--- Quote from: TDIRunner on August 13, 2015, 10:48:44 AM ---
--- Quote from: Krombacher on August 13, 2015, 09:46:09 AM ---We have another store here in town that I like to browse but about a year ago they changed the store layout and started opening NEW games and putting the case on the shelf. I bought my wife and myself Final Fantasy 14 RR and Heavensward to play while she works in another state. Well the clerk was taking the discs out of papersleeves and then UNFOLDING, I repeat UNFOLDING!!!! the paperwork that goes inside and putting back in the case. At this point I had to say something and told him that them opening NEW games is the worst business practice ever. He said that he agrees but he can't do anything about it. Then he puts a crap bag around it and I told him not to seal the bags and he said that he had to, he is the manager...
Then fast forward to a few weeks and my wife picked up J-Stars Vs from there NEW and the case was broken. She was pretty upset that the case was broken and for some reason didn't want me to go exchange the case for a new one.
I really hate this new structure that companies are adopting. I tell myself I won't buy this way and would rather walk away. But with Realm Reborn she was leaving in a day so I didn't have time and no other stores had the game in the area.
--- End quote ---
To a point, I understand why this do this. If they put a case out on the shelf, it's less likely to be stolen if there is no disc inside. However, they should only do this for ONE copy of the game, and keep the rest of the unopened games behind the counter. That way if you want to buy it, they can give you an unopend game. Once they are down to their last game, they can sell you the opened copy, but, in my opinion, they should offer some type of discount (even 5%) to compensate for the fact that the item is opened. If my opinion, anything that is opened is no longer new. You can advertise it as "unused," but not "new."
--- End quote ---
This particular store used to have everything behind a gate. The manager actually told me they do that so people can read the back of the game. The gate I was fine with because I could stick my hand through and look at games. I used to love going there because they would mark games as used but they were actually still in the wrapping. It was their way of selling it cheaper to get rid of it. I got Sonic All Star Racing like that and Kingdom Hearts Birth by Sleep (which they had alot of copies of).
I wanted to give more back story but I totally agree with you. They should do 5% off if they sell you a new game that has been opened.
RealPlumpBox:
--- Quote from: TDIRunner on August 13, 2015, 10:48:44 AM ---
--- Quote from: Krombacher on August 13, 2015, 09:46:09 AM ---We have another store here in town that I like to browse but about a year ago they changed the store layout and started opening NEW games and putting the case on the shelf. I bought my wife and myself Final Fantasy 14 RR and Heavensward to play while she works in another state. Well the clerk was taking the discs out of papersleeves and then UNFOLDING, I repeat UNFOLDING!!!! the paperwork that goes inside and putting back in the case. At this point I had to say something and told him that them opening NEW games is the worst business practice ever. He said that he agrees but he can't do anything about it. Then he puts a crap bag around it and I told him not to seal the bags and he said that he had to, he is the manager...
Then fast forward to a few weeks and my wife picked up J-Stars Vs from there NEW and the case was broken. She was pretty upset that the case was broken and for some reason didn't want me to go exchange the case for a new one.
I really hate this new structure that companies are adopting. I tell myself I won't buy this way and would rather walk away. But with Realm Reborn she was leaving in a day so I didn't have time and no other stores had the game in the area.
--- End quote ---
To a point, I understand why this do this. If they put a case out on the shelf, it's less likely to be stolen if there is no disc inside. However, they should only do this for ONE copy of the game, and keep the rest of the unopened games behind the counter. That way if you want to buy it, they can give you an unopend game. Once they are down to their last game, they can sell you the opened copy, but, in my opinion, they should offer some type of discount (even 5%) to compensate for the fact that the item is opened. If my opinion, anything that is opened is no longer new. You can advertise it as "unused," but not "new."
--- End quote ---
They should do what a lot of Best Buys do, Put a colotr photo copy in a dvd case and put THAT on the shelf. Keep the games sealed.