SONY RANT!!!!! 12/2/14 Sony Emailed Me

[TDIRunner]

Did you try telling them you have a kudos level of over 9000???  You would think that would count for something......

[segamer]

Make a video and post it on youtube. Tell your story. Show how your system isn't modded. Sometimes you need to shame a company to do the right thing. It's like trying to catch lightning in a bottle but you never know... sometime these stories go viral.

[razielleonhart]

Did you try telling them you have a kudos level of over 9000???  You would think that would count for something......

Make a video and post it on youtube. Tell your story. Show how your system isn't modded. Sometimes you need to shame a company to do the right thing. It's like trying to catch lightning in a bottle but you never know... sometime these stories go viral.

going to write a damn letter and i might as well add kudos level of over 9000. and the youtube thing not really my thing but i might do that after i cool down i am still pretty ticked. and because of crap like this make me WANT TO HACK the system if if could be done.

[wiggy]

Did you try telling them you have a kudos level of over 9000???  You would think that would count for something......

Make a video and post it on youtube. Tell your story. Show how your system isn't modded. Sometimes you need to shame a company to do the right thing. It's like trying to catch lightning in a bottle but you never know... sometime these stories go viral.

going to write a damn letter and i might as well add kudos level of over 9000. and the youtube thing not really my thing but i might do that after i cool down i am still pretty ticked. and because of crap like this make me WANT TO HACK the system if if could be done.

And this is exactly why they should be at least willing to speak with you.  Treating people like, well, not people is a sure-fire way to lose a customer.  Sony fail.

[TDIRunner]

Yeah, in all seriousness, very few things make me more angry than poor customer service.

Best of luck to you in getting it resolved.

[razielleonhart]

Yeah, in all seriousness, very few things make me more angry than poor customer service.

Best of luck to you in getting it resolved.

what pissed me off the most was the guy who said no i cant transfer your call because its a waste of time. and i said its my account and he said not anymore its lost now

[FritzWhite]

This story makes me really upset. These big companies think they can do whatever the hell they want and not give honest consumers a fair shake. I've heard of similar things happening on the Xbox, innocent players being banned for no reason while cheaters go unpunished. I don't know what else you can do except what another member suggested as far as trying to document and spread your story. Youtube would be a good forum to spread the message about this. Good luck.

[sheep2001]

The only way to get any result these days is to air your laundry in public.  Take to the playstation social media pages, and vent your story there.  I have seen so many people get sudden results from the big companies once Twitter or facebook in involved.  They can't brush you under the carpet, or be rude like that in public.

[razielleonhart]

The only way to get any result these days is to air your laundry in public.  Take to the playstation social media pages, and vent your story there.  I have seen so many people get sudden results from the big companies once Twitter or facebook in involved.  They can't brush you under the carpet, or be rude like that in public.

i cant even log in at the Sony website with my account. All PS4 games and System is boxed up ready for me do something with it.

Stuff i lost

PSN Year - Still had 300 days left
Destiny Ghost Edition
infamous first light
infamous Second Suns DLC

Hard copy games i dont want to deal with anymore

Killzone Shadow Fall - Just got a few weeks ago
Disney Infinity 2.0 - got a few weeks ago
The Last of US Remaster - have not even opened it yet

[sheep2001]

The only way to get any result these days is to air your laundry in public.  Take to the playstation social media pages, and vent your story there.  I have seen so many people get sudden results from the big companies once Twitter or facebook in involved.  They can't brush you under the carpet, or be rude like that in public.

i cant even log in at the Sony website with my account. All PS4 games and System is boxed up ready for me do something with it.

Stuff i lost

PSN Year - Still had 300 days left
Destiny Ghost Edition
infamous first light
infamous Second Suns DLC

Hard copy games i dont want to deal with anymore

Killzone Shadow Fall - Just got a few weeks ago
Disney Infinity 2.0 - got a few weeks ago
The Last of US Remaster - have not even opened it yet

You don't need to log in to their account to post on their Twitter feed or facebook page

[razielleonhart]

The only way to get any result these days is to air your laundry in public.  Take to the playstation social media pages, and vent your story there.  I have seen so many people get sudden results from the big companies once Twitter or facebook in involved.  They can't brush you under the carpet, or be rude like that in public.

i cant even log in at the Sony website with my account. All PS4 games and System is boxed up ready for me do something with it.

Stuff i lost

PSN Year - Still had 300 days left
Destiny Ghost Edition
infamous first light
infamous Second Suns DLC

Hard copy games i dont want to deal with anymore

Killzone Shadow Fall - Just got a few weeks ago
Disney Infinity 2.0 - got a few weeks ago
The Last of US Remaster - have not even opened it yet

You don't need to log in to their account to post on their Twitter feed or facebook page

threw some posts on my Twitter wall. never really used it till today

[sheep2001]

Did you hashtag the official playstation name (whatever it is) as that then reaches them, and everyone who follows them (Ive never used Twitter either)

[razielleonhart]

Did you hashtag the official playstation name (whatever it is) as that then reaches them, and everyone who follows them (Ive never used Twitter either)

i think i used the right one. i dont use the term hashtag i still call it a pound sign

[sheep2001]

In Europe it's always been a hash.  The first time I called a U.S. number and a voice told me to press the pound key, I was looking for one of these £

[Megatron]

As a therapist can I just make one suggestion?  Regarding your current hardware and tangible items you purchased...don't do anything.  Box them up, put them in a closet, just get them out of your sight for a few days.  What I mean is, when in an angered state (even a justifiable one such as yourself) we can make hasty decisions we end up regretting.  Getting rid of your PS4 may be right for you, but maybe sell it.  Maybe put it away for six months.  Maybe donate it to a needy family..etc.  But if you smash it, or do something else that is hasty, you are only satisfying a temporary rage, one that will eventually lead to remorse or regret.  Think about the gamer who rage quits and throws a controller against the wall.  WHat happens next?  We need to buy a new controller, maybe fix a wall.  Who won?  The game did.  It beat you.  And now it is hitting you in the wallet.  

I guess what I'm saying is, don't let THIS hit you in the wallet...any more than it already has, anyway.

Sorry if I over stepped, I just see this kind of stuff a lot.  And it never ends well.