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Xbox One snap problem?

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palmer6strings:

Ok, since the latest update mainly to the friends and snap, everytine I double click the guide button in my controller to snap an app I get a error message that says "You need to install the game or app for this". It's annoying as hell. Has anyone else had this problem? If so did you fix it and how?

Thanks.

Also I have researched this and can't find a thing... Maybe I'm not coming up with good enough wording? I don't know.

FritzWhite:

Someone here might know the answer, but I would also ask that question here: http://www.xboxachievements.com/forum/forumdisplay.php?f=3063

palmer6strings:

Thank you. I'll have to look into it!

FritzWhite:

You might also try doing a 'hard reset'. I read in the 'official bitching thread' that doing that seems to work for a lot of issues.

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