Author Topic: Newbie Printing Woes... Canon Pixma Pro-100 printing slightly larger than source  (Read 286 times)

February 23, 2014, 07:53:51 PM
Read 286 times

p-r0t

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Hi all, I'm new to the site and just got a new Canon Pixma Pro-100... The quality is amazing, but when it comes to printing covers it seems to overscan the image just a bit which causes the output dimensions to differ than the source image.

I'm trying to print out a DS cover using these settings which always produce a slightly larger image on paper:

Photoshop CC on OSX
300 DPI
US Letter 8.5x11" Borderless Printing mode.
Scale to fit paper size = Unchecked
Scale to fit media = Unchecked
Print Resolution 300 PPI
Source Image Resolution = 4.5x10.7"  (Within range of 8.5x11")
Source Image PPI = 300 PPI
Resample = Disabled.
Centered = Checked
Print Preview image looks correct.
Landscape Mode.
Print Scale = 100%
Print Height = 4.5
Print Width = 10.7

I'm expecting the print dimensions to be same on paper as they're defined to be printed. Is there something overly obvious that I'm missing? I've read the FAQ and searched the forums a bit but haven't found anything to sort this out. Any help would be greatly appreciated.

Thank you!

February 23, 2014, 08:09:49 PM
Reply #1

Arseen

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February 23, 2014, 08:10:44 PM
Reply #2

wiggy

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Borderless printing is prolly the issue.  That option sometimes scales the image size up (like 2.5%).

February 23, 2014, 08:58:13 PM
Reply #3

Blumpkin

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My DS Cover Requests: Anno 1701, A Witch's Tale, A Witch's Wish, Black Sigil, Dynasty Warriors, Flower Sun and Rain, Mage Knight Destiny's Soldier, n+, Time Ace

February 24, 2014, 08:49:42 AM
Reply #4

quickfingers818

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I would use legal size paper in conjuction with a program called "UnderCoverXP." It will automatically resize your image to the exact dimensions you want and it is easy to switch between printing covers for DS cases to DVD and UGC inserts

February 24, 2014, 01:33:40 PM
Reply #5

wiggy

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You can also just download Photoshop (CS2 is free on Adobe's site now). Makes the headache of printing a lot less of a headache.

February 24, 2014, 02:24:35 PM
Reply #6

p-r0t

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Thanks everyone for your replies.

I've disabled the border-less printing mode as Wiggy mentioned and that corrected the scaling problem. The images are now printing with their proper dimensions, however the edges are still truncated with ample printing space available, as you can see in the image below. I've tried both with "scale to fit" and without, which oddly enough seems to not make a difference in the actual printed output.

The image in the preview at this point is not trust worthy as the output is always different. I'm thinking this is potentially print driver related as I've tried various combinations that I would expect to change the print output such as custom margin sizes ranging from 0.1 - 0.25.

I've tried printing through Photoshop, Gimp, and Lightroom, all seem to favor an upscaled image when printing to the edge or truncates the image and favors a 0.25 margin size regardless if a smaller size is selected.


@quickfingers818, thanks for the suggestion on UnderCoverXP, I'll boot up my Windows laptop tonight and try that out. Maybe the printer drivers on Windows work better than on Apple OSX Mavericks ?


@wiggy, I will also give CS2 a try on Windows, after checking adobe.com I can see that the MAC CS2 was never built for old Power PC chipset and not the modern Intel CPU architecture that Apple uses today.

I'm sure that switching to legal 8x14 would sort this out, but I'd still like to have it work as its intended to. I'm going to try removing the entire print and driver environment from OSX and only re-installing the Pro-100 support. Perhaps OSX is getting confused by my previous print environment, which is disabled, but still installed... Any other suggestions would be greatly appreciated, I'd hate to have to resort to using Windows just to print... :-\



February 24, 2014, 10:04:33 PM
Reply #7

p-r0t

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I figured it out! ;D

The reason why the print output was off was because the print driver was getting confused by having both USB and Wifi based print drivers installed at the same time... Since the printer supports printing over Wifi I had been using the Wifi print driver, but to configure the Wifi mode on the printer, you first needed to install the USB driver so the software could configure the printer. Now that the printer was configured, I removed all previous drivers and only installed the Wifi driver which upon the first print attempt in Photoshop I can now see there are new options that did not exist previously, most importantly a new slider bar that lets you define the overscan size for borderless printing! Setting this to none corrected the issue and I'm now in business!

Thanks again for all the suggestions and hopefully this thread will help anyone else who happens to be using a Pixma Pro-100 on OSX 10.9.1