OK - cracked open the first box propery.
Fistly, there were 97 in the case (3 x 24 and 1 x 25) so you might need to have a word with the factory, as i'm guessing they are over charging you - hopefully this is a one off, not opened the other box yet.
5 casualties - strangely, not 1 of them was around the edges of the box, i can only assume they were damaged at the packing stage, rather than shipping - the actual shipping box had corner protectors, and was pretty well protected.
Luckily i've over ordered, so being down 8 cases doesn't really bother me, but it might other people.
The actual cases are FANTASTIC - i can't praise them enough. I have also used them for my neo geo pocket color games, as they fit great (clips dont grip them, but they are not very loose) - they fit both with and without plastic cart protector, depending which orientation you put them in.
My GB/GBC games are extremely happy. And best of all, is moving all these from my EU NDS cases means much more room on an already over crowded shelf.
edit: would the factory be adle to do a small run on these without the cart holder? That would make a great case for floppy disk based games (ie: amiga/st), and promo materials.