General Category > General Discussion
Anyone have any experience with this printing issue?
sheep2001:
--- Quote from: kylethestyle on July 30, 2013, 09:23:18 PM ---So I completely uninstalled the driver and all HP software and re-installed everything. The printer is doing the same shit. Now, when I say the printing was taking hours, and mean like more than 8 hours, and also it looks like shit. All signs point to a memory overload, but I had the printer unplugged for over 24 hours and it still did the same thing. AFAIK, that's the only way to clear the memory in this printer. HP's website tells me to buy a new power supply, but I don't see how that has anything to do with my problem. Anyone have any other ideas? I don't know if it's possible to update the actual firmware in this printer, but I'm assuming when installing the driver, it also updates the firmware; correct?
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I take it you tried the trouble shooter here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01940312&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=441115&tool
Which said about the power supply?
Firmware lives on the printer, so it will not be updated when you replace the drivers, which live on the computer. I couldn't find any info on reflashing the printers firmware.
e_brugal:
The printer has a menu on it, should have a reset option that should put the printer on the factory setting, did you do that?
kylethestyle:
For those concerned, I bought a new power supply at Goodwill for $2. Did not work. I'm gonna try the USB cable next, if that doesn't work, I'm gonna cut my losses and get a new printer... :'(
taigr81m:
Best thing to do is try the printer with a different computer to see if you can recreate the problem before you buy parts for it. Perhaps the printing heads need cleaning. Is the Print Spooler service running? have you installed any OS updates lately?
kylethestyle:
--- Quote from: taigr81m on August 03, 2013, 07:27:07 PM ---Best thing to do is try the printer with a different computer to see if you can recreate the problem before you buy parts for it. Perhaps the printing heads need cleaning. Is the Print Spooler service running? have you installed any OS updates lately?
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I don't have another computer handy, but I can tell you the Print Spooler service is running, and the last OS update was installed well before this happened. This is an all-in-one style printer; can the printing heads be cleaned?