Author Topic: Anyone have any experience with this printing issue?  (Read 651 times)

July 28, 2013, 02:42:08 PM
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kylethestyle

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OK. My printer (HP PSC 1410) has been printing fine for 10 years now, until recently. I just bought some "new" (expired) ink cartridges on eBay trying to save a few bucks. I popped in the color cartridge and left the old black one in there because it still had ink in it. I started printing a cover and everything was going fine; there were no signs of a bad print and the cover was looking great. About a quarter of the way through the printing process, however, I unfolded the little paper tray extender thingy out and the messed up the paper that was printing. I left it alone and it was taking FOREVER (hours) to print. I thought the paper got jammed so I canceled the print job and tried again. The printer has been taking hours to print anything now (even a test page) and the print quality is shit. I've already tried everything HP says to do on their website (changed ink cartridges, power cycled the printer) and it's still the same. Anyone have any ideas of what's going on?

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July 28, 2013, 07:36:03 PM
Reply #1

e_brugal

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That happen to me with a canon multifunction printer, i had to reset te printer

July 28, 2013, 09:39:35 PM
Reply #2

Blumpkin

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I had the same problem on an HP printer too. It would slow to a crawl, printing one line then taking a few moments before moving the paper and printing another line. It could take over an hour for each page to print.

I followed the troubleshooting guide for the product on HP's website, which had me download an updated driver. Worked fine after that.
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July 29, 2013, 10:37:08 PM
Reply #3

kylethestyle

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I have the most current driver installed. I think this printer has just finally had it...  :(

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July 30, 2013, 06:59:47 AM
Reply #4

e_brugal

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Have you try to reset the printer like i told you?

The one that i told you it was a canon from the ofice that i work and wi all think the secretary touch somethin in the printer and it star to print slow, but when you use the photocopy it was printing normal, we check everythin and it was ok, so we decided to reset the printer and it work.

July 30, 2013, 07:29:48 AM
Reply #5

Arseen

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I have the most current driver installed. I think this printer has just finally had it...  :(

Or the driver is still corrupted.
Remove all traces of the driver and then re-install it again.

July 30, 2013, 10:17:17 AM
Reply #6

Vt102

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Try to see if you can have the firmware reinstalled.
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July 30, 2013, 12:18:06 PM
Reply #7

Arseen

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Try to see if you can have the firmware reinstalled.

That's what I said (or tried to say) :P

July 30, 2013, 06:14:59 PM
Reply #8

Vt102

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Try to see if you can have the firmware reinstalled.

That's what I said (or tried to say) :P

yeah but i said it second! lol
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July 30, 2013, 09:23:18 PM
Reply #9

kylethestyle

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So I completely uninstalled the driver and all HP software and re-installed everything. The printer is doing the same shit. Now, when I say the printing was taking hours, and mean like more than 8 hours, and also it looks like shit. All signs point to a memory overload, but I had the printer unplugged for over 24 hours and it still did the same thing. AFAIK, that's the only way to clear the memory in this printer. HP's website tells me to buy a new power supply, but I don't see how that has anything to do with my problem. Anyone have any other ideas? I don't know if it's possible to update the actual firmware in this printer, but I'm assuming when installing the driver, it also updates the firmware; correct?

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July 31, 2013, 01:11:27 AM
Reply #10

sheep2001

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So I completely uninstalled the driver and all HP software and re-installed everything. The printer is doing the same shit. Now, when I say the printing was taking hours, and mean like more than 8 hours, and also it looks like shit. All signs point to a memory overload, but I had the printer unplugged for over 24 hours and it still did the same thing. AFAIK, that's the only way to clear the memory in this printer. HP's website tells me to buy a new power supply, but I don't see how that has anything to do with my problem. Anyone have any other ideas? I don't know if it's possible to update the actual firmware in this printer, but I'm assuming when installing the driver, it also updates the firmware; correct?

I take it you tried the trouble shooter here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01940312&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=441115&tool
Which said about the power supply?

Firmware lives on the printer, so it will not be updated when you replace the drivers,  which live on the computer.   I couldn't find any info on reflashing the printers firmware.

July 31, 2013, 07:10:32 AM
Reply #11

e_brugal

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The printer has a menu on it, should have a reset option that should put the printer on the factory setting, did you do that?

August 03, 2013, 05:25:31 PM
Reply #12

kylethestyle

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For those concerned, I bought a new power supply at Goodwill for $2. Did not work. I'm gonna try the USB cable next, if that doesn't work, I'm gonna cut my losses and get a new printer... :'(

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August 03, 2013, 07:27:07 PM
Reply #13

taigr81m

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Best thing to do is try the printer with a different computer to see if you can recreate the problem before you buy parts for it. Perhaps the printing heads need cleaning. Is the Print Spooler service running? have you installed any OS updates lately?
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August 04, 2013, 08:45:24 PM
Reply #14

kylethestyle

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Best thing to do is try the printer with a different computer to see if you can recreate the problem before you buy parts for it. Perhaps the printing heads need cleaning. Is the Print Spooler service running? have you installed any OS updates lately?
I don't have another computer handy, but I can tell you the Print Spooler service is running, and the last OS update was installed well before this happened. This is an all-in-one style printer; can the printing heads be cleaned?

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