AND... Its gone. Box problem.

[larryinc64]

Welp, I was just looking through my Box.NET to post a Battletoads cover for someone, and my Cover Re-uploads folder is gone.
Poof!

So I check my email . . .

To whom it may concern,

We have recently received a complaint regarding the following file(s), which you have been sharing through your Box account, and infringe on a previously-held copyright:

MyBox/Cover Reuploads

We have deleted the above file(s) from your account. Please delete any other files from your account that may infringe on any previously-held copyrights, as these go against the Box Terms of Service. Be aware that further infractions may result in account termination.

Sincerely,
The Box Team

Luckily, all my covers are backed up. So nothing was lost.

TIME TO INVESTIGATE!

I sending them a message asking who filed the complaint.
edit: Can't find a customer support email, does anyone know one?

[larryinc64]

So here is the long-winded message:

Well, a bunch of files from my box were recently removed due to an "infringe on a previously-held copyright"

The folder in question contained printable game covers, covers that I made for people on thecoverproject, a non-profit website and forum devoted to making replacement covers for games without a case so they look good on the shelf. The covers are protected under fair use, and Nintendo, Sony, SEGA, Microsoft and others have no problem with what we do, and no copyright claim was ever filed at the site, which is the only place to get a link to my covers.

I was wondering who filed the claim and if it was legitimate or not, because we had other users box and mediafire accounts had copyright infringement, by someone posing to be Nintendo or someone, normally misspelled NINTEND0 with a zero or something.
The files taken down, which was the folder with all my covers available to people on the site, contained images a variety of places, so 1 party does not own them all, so that makes me think it was a random person trying to mess things up.
Also, it it was a legitimate claim, they would have also went after thecoverproject, they would have had to be on the site in order to see my files.

Is there a way to restore the removed files?

[e_brugal]

This is the only place that i find to make a complain

https://support.box.com/anonymous_requests/new

[e_brugal]

This is the only place that i find to make a complain

https://support.box.com/anonymous_requests/new

I don't use box, that's why it has the anonymous thing. Let me se if i can explain to you how to get there, so you can do it in your account

[e_brugal]

First sing in

Search in the lower part of the page a costumers sign that has under it a "Community" Link, enter there.

It should redirect you to a support page, search for submit a request.

And that's all, remember that i don't use box, i'm doing this without signing in

Hope it works for you 

[Retro Deckades]

Good luck, larryinc64. Be sure to update us!

[palmer6strings]

Worthless people man. I hope it all gets resolved, let us know what you get back!

Also, ever figure out the problem to the model 1 SS?

[sheep2001]

Not a good idea to bring TCP into the mix on that one.  Regardless of who filed the complaint, not all press is good press.

[larryinc64]

Not a good idea to bring top into the mix on that one.  Regardless of who filed the complaint, not all press is good press.

I debated if I should bring it up or not, but I'm guessing the message is going to some lower level customer support employee at box, maybe some guy in India, and they probably would not care about what we do here, just some back story to what was in the folder.

Also, ever figure out the problem to the model 1 SS?

Not yet, the lazer might be dead though. Not caring too much though, it was $4, the chords were worth that much, so I'm at least in the green.

My covers will just be temporarily unavailable. If anyone wants a cover, I can PM over a link to it. I'll wait until I get a PM back before publicly uploading new covers, maybe I'll re-upload them with a password, and people will have to PM me to get it, that could shift out some case resellers.

[tiktektak]

Noone should ever mention TCP in such a mail larry. That could backfire at us pretty easily believe me. You know the more we stay under the radar the better for us.

Especially since you mention that Nintendo and Sony and such got no problems with wqhat we are doing here. *ugh* Imagine what would happen if the person who reads your complaint thinks, "Oh well he says it's okay with the copyright holders. I hope we didn't delete his files wrongly. Hmm. Maybe I'll ask my superior what to do." His superior get's a memo about yopur complaint and thinks. "Oh well if this customers says this site is supported by the big three, amybe this strange TCP thing as sponsored by big N or Sony." That could be a problem for us if we took down those files, becuase we did it before as well and if those covers are endorsed by those big companies we could get trouble for just removing them. Maybe it would be better to check back with some representative from Nintendo or Sony which is in charge of copyrights." Boom!!!!! TCP is closed a week later.

Just a worse case scenario but such shit happens.

[Arseen]

Noone should ever mention TCP in such a mail larry. That could backfire at us pretty easily believe me. You know the more we stay under the radar the better for us.

Especially since you mention that Nintendo and Sony and such got no problems with wqhat we are doing here. *ugh* Imagine what would happen if the person who reads your complaint thinks, "Oh well he says it's okay with the copyright holders. I hope we didn't delete his files wrongly. Hmm. Maybe I'll ask my superior what to do." His superior get's a memo about yopur complaint and thinks. "Oh well if this customers says this site is supported by the big three, amybe this strange TCP thing as sponsored by big N or Sony." That could be a problem for us if we took down those files, becuase we did it before as well and if those covers are endorsed by those big companies we could get trouble for just removing them. Maybe it would be better to check back with some representative from Nintendo or Sony which is in charge of copyrights." Boom!!!!! TCP is closed a week later.

Just a worse case scenario but such shit happens.

I love love your positive viewpoint.

But I do agree the less we are seen the less chance there is the some company decides that we are bad.

[e_brugal]

I agree with both of you, don't take that risk. It's a 50% chance that the page have to be close.

[Azazell0]

I agree it's kind of dangerous to mention the sit and let alone that Nintendo and Sega etc. have no problem with it (where does this information come from?). Some Japanese companies are quite strict concerning copyright infrigments on the interwebs, they take down YouTube videos which feature music and animation from their TV shows regularly, not to mention full episodes.

[larryinc64]

A image is different than a movie, show, song or game. Downloading or uploading any of thous is uploading the actual product. The image is just the package. They want to make money off of what is inside the box, and uploading a song could affect sales of the song, uploading the album cover will not. It could even help advertise the song, "what is this album, the cover looks cool"

[Arseen]

A image is different than a movie, show, song or game. Downloading or uploading any of thous is uploading the actual product. The image is just the package. They want to make money off of what is inside the box, and uploading a song could affect sales of the song, uploading the album cover will not. It could even help advertise the song, "what is this album, the cover looks cool"

Actually also the covers of the CDs are copyrighted.
Will it affect the sale of the CD? Not really unless you download and burn the CD and then use the cover to make your CD look nice.

Anyway the cover art is copyrighted and if the companies are dicks they can sue us fo distributing it.