Amazon exacts justice!

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Retro Deckades:
Yep. Good for Amazon.

Beastman1975:
actually alot of companies are doing similar things , they are tracking returns and such to prevent people from working the system, a guy i used to work with would get various dvds online and at different retailers with high discounts then turn around and return them at wallmart for full price ( their return policy was really lax), eventually they banned him from doin returns ( and he wasnt goin to just one store ) . and amazon isnt going to hurt their bottom line banning one guy for buying multiple copies of whatever, if its a popular game its goin to sell regaurdless, i dont think they did for moral reasons either. mostlikely they dont want bad press like namco-bandai is goin through with Ni no Kuni recently so they nip this in the bud when they catch it, could they have warned the guy? sure they could but im sure what he was doin is in the T&C somewhere and thats all the "warning" any service needs to give

UncleBob:
The problem with this is that Amazon has also shut him out of all his digital accounts.

My wife has a Kindle Fire - if I was to lose my account (which I don't see happening, since I rarely order anything from them), she'd lose access to her entire digital library that we've paid real money for. Amazon may be within their legal right, but that's a scary thing to think - hundreds of dollars worth of digital product, taken away with the click of a mouse.

sheep2001:

--- Quote from: Beastman1975 on February 17, 2013, 08:15:09 PM ---actually alot of companies are doing similar things , they are tracking returns and such to prevent people from working the system, a guy i used to work with would get various dvds online and at different retailers with high discounts then turn around and return them at wallmart for full price ( their return policy was really lax), eventually they banned him from doin returns ( and he wasnt goin to just one store ) . and amazon isnt going to hurt their bottom line banning one guy for buying multiple copies of whatever, if its a popular game its goin to sell regaurdless, i dont think they did for moral reasons either. mostlikely they dont want bad press like namco-bandai is goin through with Ni no Kuni recently so they nip this in the bud when they catch it, could they have warned the guy? sure they could but im sure what he was doin is in the T&C somewhere and thats all the "warning" any service needs to give

--- End quote ---

I'm fully aware that closing one persons account, no matter how much they spend isn't going to hurt a business like amazon - but the chances are they are doing this to more than just one account. They closed 4 accounts in this case, 3 of which were genuine. Closed him out of his digital purchases, etc, etc. if they have done this to a tiny proportion of their worldwide customer base, let's say 1000 people, and shut down an average of 3000 valid accounts. Word of mouth from those people alone, WILL hit the bottom line. It's not going to put them it of business, but bad publicity spreads. It's bad for amazon, and it's bad for digital distribution.

wiggy:

--- Quote from: sheep2001 on February 17, 2013, 12:58:25 PM ---
--- Quote from: Moviefan2k4 on February 17, 2013, 09:57:37 AM ---OK, so some guy has multiple accounts for different family members, but they all ship to the same address, and Amazon shuts him down just because some items are more popular than others? That sounds really mean to me. If the guy payed the cash for his purchases, and didn't cause a ruckus, let him do what he wants. This sounds like another PC-infused "we want to control your decisons" situation. :(

--- End quote ---

Agree with this whole heatedly. Amazon are a retailer, they should not be getting involved in 'moral' issues. If they don't want this practice happening, they should be investing in their own systems to limit purchases by address, or ip, or whatever. The guy didn't break any laws, at the most they should have given him a warning that his practices were against t's and c's. Shitting him down is hitting their own bottom line, and by not allowing him access to any credits, etc owed, is in itself bordering on the illegal.

I'm not saying I feel sorry for him, and the guy himself said he wasn't after any sympathy, but I do think the heavy handed tactics from amazon were unnecessary.

--- End quote ---

They do have a system in place. They only allow one copy per customer in certain instances (sales, gift card promotions, etc.). This guy clearly cheated that system and that's why he was banned. It's not a "moral" issue at all. Amazon has a rule, he broke the rule and got caught, then got banned.

A LOT of people on CAG buy multiple copies of new stuff, even if it isn't to resell right away. If you look through the show off thread, there are many shelves which contain duplicates of a large number of the most popular limited/special/wasteofmoney editions. It seems like a lot of those people just sit on them as if they'll be worth millions in the future.

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