General Category > General Discussion
*resolved* eBay Help!
larryinc64:
So a friend of mine bought some Animal Crossing toys from the user "jessicayu3" on eBay here is the ORIGINAL LISTING. It was $98 with $12 shipping.
He bought an item on August 3rd. On the 8th the person sent a message saying that the house has been remodeled and due to that, the item has been missed place. He was given the option for a refund or to wait until its found. He chose to wait because he want it and its hard to find, but still have not received it. About a week ago, the 18th He sent an email asking for a refund in one week. To this day he has not heard from the seller. He just sent the seller another message for a refund within 3 days or he will take action. Assuming that he just got ripped of what should he do?
--- Quote from: jessicayu3 ---ANIMAL CROSSING
Figure Set Volume 1
circa 2001 Japan / unopened
No returns
All Sales FINAL.
Item sold as is.
Payment must be made within 3 days of auction end.
PAYPAL only.
Shipping is responsibility of the buyer.
Shipped by USPS...International shipping rates will vary from posted US rate. I will not negotiate the international shipping rate posted, so please do not ask. Please note that ALL customs duty and taxes are the responsibility of the BUYER, not seller. Check with your local postal facility to determine any additional costs in your country before bidding, as you will be responsible for these costs as the buyer.
--- End quote ---
redsox2012:
Well, if he paid via Paypal, he can file a complaint with them. Paypal nearly always sides with the buyer. The seller would need to provide Paypal with proof that the item was shipped; otherwise, Paypal will force the seller to issue a refund.
Pikmin Overlord:
Crappy deal, larryinc64. I've been very fortunate with ebay so this doesn't come from experience, but it seems like he may have to do what redsox2012 suggested and drop the hammer, paypal style.
I know there are other on these boards who can provide better insight as to what to advise your friend to do, but it seems like should definitely start the process of getting that $100 back.
Mick Dundee:
he will have to file a claim/report with eBay. He will also have to include any messages back and forth between he and the seller. Assuming the seller is actually ignoring him he should see his money back (PayPal will just take it from the other guy)
wiggy:
Just file with paypal, no question about it.