I don't have the time or energy to call eBay at this point in my life. I've done so before, but I just get all worked up and all for some bullshit that shouldn't be my problem anyway, like how they allow customers to commit fraud. I should be able to manage my own customer service without eBay policing me and grading me based on my "performance".
With Amazon getting into "handmade" products and everything else that isn't already listed in their database (which used to make selling your own products on Amazon a massive chore), plus etsy has become a LOT more forgiving when it comes to what's "hand-made" and what isn't, it's hard to imagine that eBay will stay on top for all that much longer. Thei treat their sellers like shit, and people are just tired of it.